I ordered this towel bar and when I finally received it, it was damaged and the arms were to short to hold the towel. The towel kept slipping off and the arms would not hold a secure position. One of the arms was broken and I could not screw it in to the pole. Since I had to pay $85.00 cdn for customs plus the cost of shipping it back I found it was not worth the hassle of returning it for a refund. I now use it as a coat rack in the garage.