Decor Universe guarantees lower prices than any other online specialty home shopping dealer, and we do everything in our power to ensure that you're not paying too much for your purchase.
If you find a lower advertised price (including shipping, handling and taxes if applicable) on the same item, simply let us know and we'll gladly meet that price.
The items must meet the following criteria to qualify:
- The products must be identical (size, quantity, brand, color, etc.)
- The product is in stock and available for immediate shipment from the competitor.
- The product is not a close out, discontinued or clearance item.
- The advertised price is from an authorized U.S. retailer(1) (online or offline).
- The price is a published price and/or you have a written quotation from a competitor. Verbal price quotes are not acceptable.
- The Low Price Guarantee cannot be applied to previous orders, it only applies to new orders or to open quotes. No refunds will be given once your order is placed.
- Pricing on certain manufacturer’s products is already set so low that we cannot offer to price match competitors.
- View our list of manufacturers we cannot price match.
To place your order or inquire regarding a price Guarantee, please call us toll free at (800) 497-0704 or use our Live Chat. Before contacting us, please make sure you have the complete URL (address) of the competitor's web site, along with your name, phone number, and the details of the price difference so that we can help you as quickly as possible.Additional Terms & ConditionsThe Low Price Guarantee cannot be used in conjunction with any other coupon or project pricing offer, nor does it apply to limited-quantity offers, manufacturer's rebates, closeouts, clearances, special, sale, or limited-time discounts, bulk quantity items, or typographical errors. Offer does not include wholesale or "trade," contract or manufacturer direct pricing, or below wholesale cost pricing. Sorry, no dealers please. Offer does not apply to framed art, bulbs, or specialty items.
(1) Decor Universe reserves the right to determine which offers are from authorized retailers. In the event that Decor Universe determines that the competitor's offer does not qualify for the Low Price Guarantee we will notify you and will not be able to fulfill the order.